Firmware Updates for Fiber Optic Customers

Scheduled for Aug 26, 02:00 - 05:00 PDT

Scheduled

Network operations will be performing firmware updates on Telephone and Internet equipment affecting your service for Fiber customers. Expected downtime should be less than 15 minutes.

If your service is not restored by 5am, please attempt to power-cycle your equipment or visit https://pioneer.net/support or call 541-929-1212.

Posted Aug 19, 2025 - 13:20 PDT

This scheduled maintenance affects: Internet Services, Phone Services, and ConnectIQ Application.