All Systems Operational

About This Site

This site provides transparency to the status, service availability, and performance of the Pioneer Connect infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in to receive notices.

If you are experiencing issues with your service unrelated to a network outage, please visit https://pioneer.net/support or call 541-929-1212.

Internet Services Operational
90 days ago
99.73 % uptime
Today
Phone Services Operational
90 days ago
100.0 % uptime
Today
Hosted PBX Services Operational
90 days ago
99.73 % uptime
Today
ConnectIQ Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 PDT
Scheduled - Network operations will be performing customer router firmware updates on select router models. The update will stage the new firmware to the router, then perform a reboot. Expected downtime for each customer should be less than 5 minutes while the router reboots.

If your service is not restored by 6am, you may need to power-cycle your router.

Mar 11, 17:31 PDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 PDT
Scheduled - Network operations will be performing customer router firmware updates on select router models. The update will stage the new firmware to the router, then perform a reboot. Expected downtime for each customer should be less than 5 minutes while the router reboots.

If your service is not restored by 6am, you may need to power-cycle your router.

Mar 11, 17:30 PDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.