All Systems Operational

About This Site

This site provides transparency to the status, service availability, and performance of the Pioneer Connect infrastructure.

You can check this page any time for real-time status. You can also subscribe to receive status alert notifications. Click the Subscribe button above to opt in to receive notices.

If you are experiencing issues with your service unrelated to a network outage, please visit https://pioneer.net/support or call 541-929-1212.

Internet Services Operational
90 days ago
100.0 % uptime
Today
Phone Services Operational
90 days ago
99.66 % uptime
Today
Hosted PBX Services Operational
90 days ago
99.88 % uptime
Today
ConnectIQ Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 4, 2025

No incidents reported today.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Completed - The scheduled maintenance has been completed.
Aug 26, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 02:00 PDT
Scheduled - Network operations will be performing firmware updates on Telephone and Internet equipment affecting your service for Fiber customers. Expected downtime should be less than 15 minutes.

If your service is not restored by 5am, please attempt to power-cycle your equipment or visit https://pioneer.net/support or call 541-929-1212.

Aug 19, 13:20 PDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.